Experience Analysis Through an Event Based Model Using Mereotopological Relations: From Video to Hypergraph
Gilles Beaudon
,
Eddie Soulier
,
Anne Gayet
Chapitre d'ouvrage
hal-02933816v1
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Customer Experience Analytics in Insurance: Trajectory, Service Interaction and Contextual Data
Gilles Beaudon
,
Eddie Soulier
Chapitre d'ouvrage
hal-02311180v1
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Datum Based Event Mining: The Case of Customer Experience in Insurance
Gilles Beaudon
,
Eddie Soulier
2018 International Conference on Computational Science and Computational Intelligence (CSCI) , Dec 2018, Las Vegas, United States. pp.1099-1104,
⟨10.1109/CSCI46756.2018.00213⟩
Communication dans un congrès
hal-02433388v1
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Observation de l’expérience par un calcul méréotopologique d’événements spatio-temporels à partir de vidéos
Gilles Beaudon
Thèse
tel-03595914v1
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Modeling customer experience in insurance: engagement, context and information system trajectory
Gilles Beaudon
,
Eddie Soulier
2018 5th International Conference on Control, Decision and Information Technologies (CoDIT) , Apr 2018, Thessaloniki, Greece. pp.700-706,
⟨10.1109/CoDIT.2018.8394854⟩
Communication dans un congrès
hal-02929627v1
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Engagement, Context and Information System Trajectory: modeling customer experience in insurance
Gilles Beaudon
,
Eddie Soulier
11th IADIS International Conference Information Systems , Apr 2018, Lisbonne, Portugal
Communication dans un congrès
hal-02953429v1
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