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Eva Petitdemange
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Documents
Présentation
I am a researcher at the IMT Mines Albi engineering school , in the Industrial Engineering Center department.
I am interested in the theory, methods, and tools in improving the performances of socio-technical organizations, trying to develop the right methodology to better understand and solve organizations problems. Slightly more specifically, I have been interested in healthcare system fields and nowadays I'm working on logistics and transports problems. I use several type of simulation modeling techniques (discrete event, agent-based) trying to contribute to the digital twins of organizations and I'm interested in Physical Internet paradigm applied to Supply Chain.
I graduated with a PhD in Industrial engineering and informatics.
My thesis, defended in November 2020, focuses on a tool based methodology to diagnose and improves the performances of emergency call center.It was co-supervised by Matthieu Lauras (IMT Mines Albi), Franck Fontanili, and Elyes Lamine.
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A Tool-Based Framework to Assess and Challenge the Responsiveness of Emergency Call CentersIEEE Transactions on Engineering Management, 2020, 67 (3), pp.568 - 581. ⟨10.1109/TEM.2019.2954013⟩
Article dans une revue
hal-02401708v1
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Evaluate the Potential of the Physical Internet for Last Mile Delivery in Developing CountriesICDSST 2023 - 9th International Conference on Decision Support System Technology, May 2023, Albi, France. pp.203-215, ⟨10.1007/978-3-031-32534-2_15⟩
Communication dans un congrès
hal-04102544v1
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Towards a Flow-Oriented Reference Model for Educational OrganizationsPRO-VE 2023: Collaborative Networks in Digitalization and Society 5.0, Sep 2023, Valence, Spain. pp.68-79, ⟨10.1007/978-3-031-42622-3_5⟩
Communication dans un congrès
hal-04222593v1
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Collaborative Information Seeking during a 911 Call Surge: A Case StudyISCRAM 2023 - 20th International Conference on Information Systems for Crisis Response and Management, May 2023, Omaha, United States. p. 649-662
Communication dans un congrès
hal-04118644v1
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Vers une logistique urbaine interconnectée pour les pays en voie de développementCIGI QUALITA MOSIM 2023, Jun 2023, Trois-Rivières, Canada. 7 p
Communication dans un congrès
hal-04153932v1
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Toward an Educational Supply Chain Operations Reference ModelGOL 2022 - IEEE 6th International Conference on Logistics Operations Management, Jun 2022, Strasbourg, France. pp.1-10, ⟨10.1109/GOL53975.2022.9820327⟩
Communication dans un congrès
hal-03723840v1
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Enhancing Emergency Call Centers' Performance Through a Data-driven Simulation ApproachISCRAM 2020 - 17th International conference on Information Systems for Crisis Response and Management, May 2020, Balcksburg, United States. p.218-227
Communication dans un congrès
hal-02892575v1
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Centres d'appel d'urgence français (SAMU) : une démarche dirigée par les modèles pour l'examen de leur fonctionnementMOSIM'18 - 12ème Conférence internationale de Modélisation, Optimisation et SIMulation, ISAE; IMT Mines Albi, Jun 2018, Toulouse, France. 8 p
Communication dans un congrès
hal-01852105v1
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Skill-based routing problem in Emergency Call Centers: toward an improvement of response timeIWISH 2018 - 7th International Workshop on Innovative Simulation for Health Care, Sep 2018, Budapest, Hungary. p.43-51
Communication dans un congrès
hal-01945328v1
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SAMUFLUX : une démarche outillée de diagnostic et d'amélioration à base de doubles numériques : application aux centres d'appels d'urgence de trois SAMUAutre [cs.OH]. Ecole des Mines d'Albi-Carmaux, 2020. Français. ⟨NNT : 2020EMAC0012⟩
Thèse
tel-03267854v1
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